A little help, right where you need it.
Find instructions for your first casa, domain connection, account, audience and purchases.
- Connect an agent and control its permissions Give an AI agent access to one workspace with only the permissions it needs, review what it does and revoke it when done.
- Change your casa’s primary address Verify the new address first, then make it primary and decide whether the old one redirects or is disconnected.
- Connect a domain you already own Point a domain you own at a published casa without breaking its email: save your records, copy the new ones exactly and wait for the checks.
- Create your first casa Sign up, pick a free design, add a title, a sentence and one useful link, then publish and check the live page.
- Find out why a domain is not connecting Ownership pending, DNS mismatch or certificate pending: read the status for the exact hostname and fix the one check that is failing.
- Choose your language and control the experience Switch between English, Spanish and Brazilian Portuguese, pause decorative motion and keep pages comfortable to use.
- Manage sign-in, account access and deletion Change your email, link another way to sign in, sign out everywhere and understand what deleting an account involves.
- Manage your plan and billing See your plan, renewal date and limits, change plans and check which casas and features each plan covers.
- Collect newsletter signups and export them responsibly Say what people are joining, keep pending, confirmed and unsubscribed apart, and export only what you need.
- Recover a partially completed portfolio migration Pause the batch, read the per-domain report and retry only what failed, without restarting the whole portfolio.
- Publish, update or unpublish a casa Edits stay in your draft until you publish. Check the result at the public address, roll back or take a casa offline.
- Report a casa or request a review Report a casa from its page or through support, with the exact address and the specific content, and know what happens next.
Start with the task
Choose the guide that matches what you are trying to do. Account help covers access and team permissions. Publishing help explains drafts and public versions. Domain help separates website records from email setup, so you can check the right settings without changing unrelated services.
Keep useful details nearby
When a step does not work, note the page, the visible status and when the problem happened. Include the relevant casa or domain name in a private support request. Do not send passwords, API keys, recovery codes or full payment details. Screenshots should hide private information that is not needed.
Know what happens next
The support page shows the available contact route and service expectations. A pending DNS check, an expired invitation and a failed payment need different next steps. Follow the guide for the status you actually see; retrying a purchase repeatedly can make a simple issue harder to resolve.
Questions people ask
Can I get help in my language?
The launch help center is planned in English, Spanish and Brazilian Portuguese. The support contact explains the languages and response options available.
Should I reset my casa to fix a problem?
Avoid deleting or resetting work as a first step. Check the relevant guide and preserve any information support may need.